Every workplace has its share of drama. From serious issues like harassment to annoyances like cutting in the bathroom line, and every disagreement in between, it can be a challenge to diffuse these situations without adding more fuel to the fire—especially if you find yourself right in the middle of the battle.
Fortunately, there are many conflict management techniques that may help get you out of a sticky situation, as well as tools and guidelines to put in place that can help prevent arguments and conflict throughout your organization.
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